Terms and Conditions
By making a purchase from our store, you agree to the following Terms and Conditions.
Eligibility to Order
You must be at least 18 years old to place an order. Products purchased from our store are intended for personal use only and are not intended for resale.
Products
We make every effort to display product descriptions and images as accurately as possible. However, due to differences in screen settings or variations that may occur during production, colours, materials, or sizes may vary slightly. All product images are for illustrative purposes only.
Prices and Payments
All prices are subject to change without prior notice before an order is completed. By completing your purchase, you authorise us to charge your selected payment method.
Orders that appear unusual, suspicious, or potentially fraudulent may be reviewed, declined, or cancelled for security purposes.
Order Acceptance and Shipping
After placing your order, you may receive an order confirmation by email. Final acceptance of your order takes place no later than when the goods are dispatched and a shipping confirmation is issued.
Orders are generally processed within 1 to 3 business days. Delivery times vary depending on the destination and shipping method and are described in our Shipping Policy.
Tracking information and delivery confirmation provided by the relevant shipping carrier may be used as evidence of delivery.
Right of Withdrawal
Where applicable, consumers have a statutory right of withdrawal. Further information regarding applicable timeframes, conditions, and procedures can be found in our Return and Refund Policy.
Cancellations
If an order can be cancelled before it has been processed or shipped, a full refund may be issued. Once an order has been processed or dispatched, the terms of our Return and Refund Policy will apply.
Payment Disputes
If you have any questions or concerns regarding an order, we encourage you to contact our customer service team first so that we can work with you to find a prompt and appropriate solution.
Consumer Dispute Resolution
Where applicable, consumers may have access to alternative dispute resolution procedures under applicable consumer protection laws.
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board, unless otherwise required by applicable law.
Liability
We accept unlimited liability in cases of intentional misconduct or gross negligence, as well as for injury to life, body, or health.
In cases involving a slightly negligent breach of essential contractual obligations, our liability is limited to foreseeable damages typical of the type of contract concerned. Liability for other slightly negligent breaches is excluded to the extent permitted by applicable law.
Liability under applicable product liability laws remains unaffected.
Nothing in these Terms and Conditions excludes or limits any statutory rights or liabilities that cannot legally be excluded or limited.
Governing Law
These Terms and Conditions are governed by German law, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
Any mandatory consumer protection rights available to customers under the laws of their country of residence remain unaffected.
Changes to These Terms
We reserve the right to update or amend these Terms and Conditions from time to time. The latest version will be published on this website.
Contact
If you have any questions about these Terms and Conditions, your order, or our services, please contact our customer service team using the contact details provided on our website.